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Become a champion of your industry

Services and Competencies for a business in a changing world

Become a champion of your industry Services and Competencies for a business in a changing world

Provider Improvements

The IT provider market is changing rapidly. The causes are varied, such as:

 

  • Cloud Market Growth
  • Automation
  • Mainly Indian Providers pressing on the German Market
  • Technological Change
  • Staff Shortage

 

These points create a strong competitive situation, which IT service providers can only counter by an active and energetic approach.

 

HDP has many years of great experience in the IT outsourcing market, which has been gained in numerous sourcing projects and is constantly evolving.

This knowledge enables the HDP to help IT providers in compact, fixed-price-based advisory modules to sustainably strengthen their market position as an IT service provider.

 

The following modules cover strategic, tactical as well as operational topics - starting with the service portfolio analysis up to the development of concrete help to significantly increase the chances of contract renewals:

 

Product and Service Definitions

 

  • Module 1: Service Portfolio Analysis and USP
  • Module 2: Skill Resources Optimization
  • Module 3: Market Price Comparison & Price Models
  • Module 4: Standard Cost Structures
  • Module 5: Sourcing Trends (non-technological Trends without Price Trends)

 

Quotation and Negotiation Support

 

  • Module 6: Checking the Offers for Tender Conformity and Comprehensibility
  • Module 7: Optimization of Service Descriptions
  • Module 8: Improvement of direct Customer Interaction by a Market Expert

 

Processes & Customer Loyalty

 

  • Module 9: Best Practices in Transition
  • Module 10: Sales Process Optimization
  • Module 11: Process Automation with HIRO ™
  • Module 12: "Best Way to Renewal" - Service Review

 

These modules stand alone on a thematic basis - so they can be ordered individually or in a bundle.