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Support in and after the Corona crisis

HDP

  • continues to support all customers in ongoing projects
  • starts new projects with customers too and fulfills all commitments
  • has technically equipped its employees in a way, that as much as possible tasks can be performed remotely
  • offers short, medium and long-term support services based on the existing service portfolio

 

On short term, HDP - based on its many years of experience with mobile and remote work – can train employees,

  • how to work properly in the home office,
  • what etiquette applies to audio/video conferences,
  • how to master emerging challenges and problems through the unfamiliar work environment,
  • how, despite domestic "isolation", necessary social contacts with colleagues can be maintained as well as possible
  • how agile office work can be meaningfully continued from home

 

Furthermore, HDP can also provide short-term support for/with

  • improvement of IT and information security when using private devices and in the home office
  • creation of in short-term impacting communication concepts, coaching
  • management and control of distributed virtual teams and departments
  • advice on legal regulations when using home office (e.g. labor law, licensing law, data protection, compensation)
  • the development of measures to comply with GDPR and laws for protection of personal data

 

In the medium term, the current weaknesses in the existing IT infrastructure, in contracts and/or extensive use of home office work should be documented, analyzed and further developed to an improvement project.

In order to avoid challenges as they appear today in the future, HDP offers following services:

  • Record problem cases and weak points, including analysis of current IT service/incident tickets,
  • Create a remote work policy to regulate security requirements, license regulations, cost and awareness aspects
  • Develop a crisis plan and corresponding adaptation of the existing IT, initiation of cloud-based emergency structures
  • Support with the analysis of contracts, to make sure that in the changed circumstances the contracts conformity is kept, or that an adaptation of the contracts is initiated,
  • Advice on emerging legal questions (e.g. GDPR, labor law)
  • Derive measures and create and realize an implementation plan

 

IT change processes that finally lead to a new quality are today often based on digitization and automation. These technologies change business processes, markets and business models. A high degree of digitization and automation leads to a significantly higher flexibility and reliability in unusual and crisis situations.

Within a long-term perspective, companies should deal with the following tasks which HDP can professionally support:

  • Creation and implementation of a cloud strategy
  • Modernization of IT
  • Development of flexible GDPR/BDSG compliant solutions
  • Digitization in IT and in business areas
  • Support in automation of processes and procedures in IT and in business areas by means of artificial intelligence
  • Creation and implementation of change management concepts
  • Sourcing advisory including contract analysis and optimization
  • Adaptation of the IT governance framework for a flexible and responsive IT

Let’s understand the current situation as an opportunity and start shaping the future!