The focus of automation of IT and business processes is to shift the daily tasks to a machine, so that the experts have more time for more valuable and challenging topics that will help the company to move forward. At the same time, operating costs are reduced and quality increases significantly due to the reduction of manual work.
Before implementing an appropriate solution, it is important to think carefully about which areas it should automate. For example, if only the operating system has to be managed, the introduction of a script-based solution may be sufficient. However, if the area of application lies in a heterogeneous, individualized system environment, the implementation of a knowledge-based automation method, i.e. Machine Reasoning, may be necessary. In this way, the system operation achieves the necessary independence and flexibility to generate a sustainable economic advantage for the company and actively support the differentiation in the market.
The simultaneous accompaniment of the change process regarding the employees and ensuring their involvement and (further) development is one of the greatest critical success factors.
The HDP has set itself the goal of supporting customers in their development in the field of automation. There is no "patent recipe" for automation, but rather a customer-specific approach. Our long lasting of expertise in advising on process optimization, change and transformation, the introduction of new technologies and innovations, in strategy development and its implementation gives us the necessary basis for being a reliable partner when it comes to the introduction of automation or its development.