› Service segment: Cost and quality optimisation
Permanent cost optimization –
Lay the foundation of an efficient service delivery
Are you looking for ways to reduce your costs and to increase the quality of your processes? You do not want to wait, you want to act? Your search can end here. Let us find out together which parameters are worth considering. Let us look together across the various divisions on the relevant factors influencing costs and quality to identify and implement optimization potential. The goal is your benefit: Improve cost structures in a timely manner and achieve sustainable increases in quality.
Emphasis will be placed on:
Quality audits and compliance reviews ensure adherence to legal and internal guidelines in your processes. Using business alignment assessments, our experts scrutinize the alignment and fine-tuning of strategy, operational processes, and IT support in this environment to identify and exploit optimization potential. This also applies to our action related to contract reviews that measure your contract management against best practices – and, if required, align it accordingly.
Measures to preserve and continually improve quality are investments in the future. Methodical quality management paves the way for this. Regardless of whether we accompany you within the scope of total quality management, analyze and solve quality problems according to Six Sigma, or apply the Capability Maturity Model® (CMMI): Ultimately, our joint efforts lead to the goal of higher and more sustainable quality.
Discover with our support which improvement potential in operational and strategic controlling can be leveraged. Analyze together with us the quality of your key figures as an essential basis for planning, monitoring, and control processes. Define uniform quantitative and qualitative performance measures and key performance indicators and develop systems for company-wide uniform valuation bases.
Target your costs – cost management in general as well as cost reduction in particular. Is there a lack of a cost and activity assignment and allocation on the basis of cause? Do you see a need to take action in the areas of contribution margin accounting (direct costing) or analysis of fixed-cost-allocation? Do you intend to introduce or optimize fixed budget cost accounting or flexible standard costing? Whatever is on your mind cost-wise: with our expertise you show your costs the way down and the quality of your processes the way up.
Measure your company against peak performances. Strengthen your competitiveness by methodically searching and using profit potential. Together with our experts, establish internal and external benchmarks to optimize business processes, to strengthen the power of innovation or to sharpen strategic alignments. We pave the way to peak performances – from identifying qualified benchmarking areas to developing and implementing corresponding measures.
Where and how can savings be made? The spectrum for this is broad. Reducing extra-contractual services, unifying payment runs, or minimizing non apportionable service charges are just three of many examples. Putting sourcing strategies for goods and services under the microsocope, trading off sourcing structures against best practice criteria or establishing new IT-powered forms of sourcing: there is no lack of options for action – different but with the same goal: detecting and exploiting savers.