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Become the champion of your industry

Services and competences for an ever changing business

Become the champion of your industry Services and competences for an ever changing business

Become the champion of your industry

Services and competences for an ever changing business

Become the champion of your industry Services and competences for an ever changing business

The appropriate competence mix: our service segments

Use the accumulated consulting competence, exactly tailored to you

Each company, each IT infrastructure, is unique. To be able to help you in the best possible way, we do not use a sledgehammer to crack a nut. Rather, we offer you the appropriate mix of know-how and experience. Our employees have specialized in various service segments and work with you to devise a strategy that best advances your company and your IT individually. It is important for us to act as supporters, as an engine for you and your team! You involve us in your optimization process, not vice-versa. Below are our service segments.

› Service segment: Cost and quality optimisation

Permanent cost optimization –

Lay the foundation of an efficient service delivery

Are you looking for ways to reduce your costs and to increase the quality of your processes? You do not want to wait, you want to act? Your search can end here. Let us find out together which parameters are worth considering. Let us look together across the various divisions on the relevant factors influencing costs and quality to identify and implement optimization potential. The goal is your benefit: Improve cost structures in a timely manner and achieve sustainable increases in quality. 

Emphasis will be placed on:

Audits and evaluations: Focus on compliance

Quality audits and compliance reviews ensure adherence to legal and internal guidelines in your processes. Using business alignment assessments, our experts scrutinize the alignment and fine-tuning of strategy, operational processes, and IT support in this environment to identify and exploit optimization potential. This also applies to our action related to contract reviews that measure your contract management against best practices – and, if required, align it accordingly.

Quality management: Get and stay better

Measures to preserve and continually improve quality are investments in the future. Methodical quality management paves the way for this. Regardless of whether we accompany you within the scope of total quality management, analyze and solve quality problems according to Six Sigma, or apply the Capability Maturity Model® (CMMI): Ultimately, our joint efforts lead to the goal of higher and more sustainable quality.

Controlling and ratios: Increasing the significance

Discover with our support which improvement potential in operational and strategic controlling can be leveraged. Analyze together with us the quality of your key figures as an essential basis for planning, monitoring, and control processes. Define uniform quantitative and qualitative performance measures and key performance indicators and develop systems for company-wide uniform valuation bases. 

Cost accounting and activity allocation: Less expense – higher quality

Target your costs – cost management in general as well as cost reduction in particular. Is there a lack of a cost and activity assignment and allocation on the basis of cause? Do you see a need to take action in the areas of contribution margin accounting (direct costing) or analysis of fixed-cost-allocation? Do you intend to introduce or optimize fixed budget cost accounting or flexible standard costing? Whatever is on your mind cost-wise: with our expertise you show your costs the way down and the quality of your processes the way up. 

Benchmarking: Measuring against the best

Measure your company against peak performances. Strengthen your competitiveness by methodically searching and using profit potential. Together with our experts, establish internal and external benchmarks to optimize business processes, to strengthen the power of innovation or to sharpen strategic alignments. We pave the way to peak performances – from identifying qualified benchmarking areas to developing and implementing corresponding measures.

Savers: Detecting and exploiting

Where and how can savings be made? The spectrum for this is broad. Reducing extra-contractual services, unifying payment runs, or minimizing non apportionable service charges are just three of many examples. Putting sourcing strategies for goods and services under the microsocope, trading off sourcing structures against best practice criteria or establishing new IT-powered forms of sourcing: there is no lack of options for action – different but with the same goal: detecting and exploiting savers.

› Service segment: Process optimization

A CRUCIAL SUCCESS FACTOR IN THE DIGITAL BUSINESS WORLD

Our contribution: Analyze, conceive, optimize, and implement processes

Companies that constantly keep track of and continuously improve their process performance are demonstrably better positioned than those that pay less attention to their processes. We want our customers to belong to the first category. HDP's consultants know the parameters for shaping functional and organizational process structures so that they meet the requirements of an increasingly digitized business world, both today and tomorrow.

Our building blocks for your path to optimized processes:

Analyze and evaluate processes

If you want to improve processes, you need to know how powerful they are. Customer satisfaction analyses, for example, show the extent to which company processes cover customer expectations. Maturity level analyses and matching existing processes with best practices convey meaningful images of strengths and weaknesses. However, most important are the competences of individuals who not only bring along hands-on project knowledge and experience but also the distance to give fresh impetus beyond internal views and long-term adjustment to flows and structures: HDP consultants

Increase process efficiency

Processes must be simple and fast and work reliably within and across divisions and companies. Developing ideas to this end and aligning them with the challenges of digital transformation is one of our strengths just as the integration of the market and customer orientation into the process design. We address cost drivers in the process infrastructure using KPI-based activity-based costing and, with more transparency in the process chains, create the prerequisites for the practical implementation of more efficiency. 

Develop and improve process sets

Process sets are an effective tool to improve flows at places where you want to set individual priorities for optimization in an operationally, tactically, and strategically interlocked way. Examples: An IT management that meets all governance requirements. An ITIL-based change, incident, and problem management. Provider and service provider control. Contract and software license management. Planning and control of material groups.  Risk and cash management...

Many options for optimization using process sets exist and are worth discovering. 

Implement processes

In practical application, a process must not only prove its rational-analytical quality, but also stand the test in the interaction with employees, managers, customers, and other partners. The processes we developed are characterized by this quality. Experience and systematic approaches pave the way for their implementation path, including the selection and introduction of process-supporting IT systems and a detailed process documentation. What is still lacking is a continuous improvement process. We establish it as a future-oriented tool for steady continued development of the quality of the company processes. 

› Service segment: Restructuring

On the road to success thanks to realignment

Strategic and operational support during restructuring

Changes and adaptations are among the challenges in company life. There are always reasons and triggers. Whether acquisition or divestment, diversification or integration, crises response or market shift, cost reduction or revenue growth are the driving forces for realignment: We develop the required concepts, set the appropriate course in the portfolio of company activities, control transaction management precisely, and launch consolidation and realignment. 

Our consulting and implementation services related to restructuring focus on:

Our consulting and implementation services related to restructuring focus on:

Portfolio management: Using changes as an opportunity

Markets open up opportunities and involve risks. To exploit the former while avoiding the latter is the art of effective portfolio management. This is particularly important for takeovers, divestments, diversifications, spin-offs, buy-ins and buy-outs or even crises. Targeted response to these challenges to accompany strategy and concept development with professionally qualified expertise is the core of our consulting catalog around portfolio management. We use analyses of potential and risks to create solid bases for making decisions on portfolio streamlining or expansion, to define goals and measures, and to ensure, right from the start, transparency and reproducibility through building action controlling for measuring success.

Transaction management: Professional accompaniment from bid to post-merger services

Professional transaction management means for us to derive strategic, structural, and financial measures related to your transactions and to coordinate cooperation in the chain of required measures and persons involved. We support company acquisitions and company sales with buy side and sell side consulting services. In this context, the focus will be placed, in particular, on bid services for quotation processing, vendor assistance for risk minimization, contract assistance for effective contract design, due diligence for a detailed assessment of opportunities and risks, business modeling for ensuring transparency with respect to financing and evaluation, and post merger services to accompany the merging of acquired companies.

Consolidation and realignment

Strategic restructurings are frequently accompanied by realignments and consolidations. To exploit their added value and benefits fully, we have developed a diverse range of consulting and implementation services. Do you intend to align your product and service range to current market requirements and opportunities? To analyze vertical integration? To build or optimize synergy management, a shared service center, or program and project portfolio management? Whatever you are thinking in relation to consolidation and realignment: HDP consultants are at your service, acting quickly, thinking holistically and implementing consistently. 

› Service segment: Organizational development

Increase operational effectiveness and human quality

Provide the appropriate organizational framework to restructuring and reorientation

Changes in organizations have many facets: Structures, processes – and people. To increase effectiveness is one side of the coin. To ensure human quality is the other side. To reconcile both ensures excellent results. To create the bases for making decisions on generating the willingness to change and change agility and to promote the implementation of measures by means of training and knowledge transfer are challenges that require expert know-how and people skills. HDP possesses both for an organizational development that not only cures the symptoms but, using holistic solutions, also generates documented and sustainable added value.

Our consulting services for organizational development at a glance:

Restructuring and reorientation: Shaping change and encouraging change agility

The starting situation is clear: Everything should change and be better than today. But how? Where will the journey lead us? What must be taken into account? Which risks must be expected? The path to restructuring and reorientation is quite rocky in many cases. This makes it all the more necessary that there are qualified consultants who not only analyze starting situations and surrounding circumstances methodically and expertly and develop new structures and processes, but who also know obstacles and how they can be removed. Understanding, openness, and dialog are the motivators to develop and promote the willingness to change and the readiness for implementation in organizations.

Enforcement management: Making employees contribute to change

Changes include not only considerable optimization potential, but, in the beginning, their enforcement frequently gives rise to concerns, fears, resistance, and conflicts. These situations require not only tried and tested means and methods for an increase in acceptance, but consultants who are experienced in accompanying and leading change processes, know how to tackle border situations, and are able to discuss unpopular measures convincingly. Therefore, to involve employees at an early stage and ridding them of the feeling of getting changed is one of the core elements of our approach. This is how employees are motivated to contribute to change.

Training and coaching: Learning to deal with changes

Managers and employees must learn to deal with changed processes and structures and to move in new organizational worlds. We meet these requirements with training and coaching. HDP experts promote the development of new or changed roles and their understanding. They reconcile personal responsibility and autonomy with new structures and guard against conflict situations with respect to a changed organizational environment. The employees' capacity to act and their personal competencies are promoted and managers are prepared for their role as a coach and mentor of change processes. Organizational and human quality become one.